Digitalisation in Tourism In-depth analysis of challenges and opportunities

Summary of the content and its utility

This report examines how digital technologies have transformed the tourism industry, reshaping business models, consumer roles, and market dynamics. Digitalisation has expanded the variety and accessibility of tourism products and services, presenting both opportunities and challenges for tourism SMEs. It highlights the need for fostering an innovative digital culture to maintain global competitiveness. The study, based on surveys and additional data, analyzes the specific impacts of digitalisation on various stakeholders and discusses strategies to address emerging challenges and opportunities in the digital tourism ecosystem.

Link to the resource

Description

Language(s)

English

Country(ies)/Territory(ies)

Worldwide

Contact email

Target Group(s)

SMEs

Topic(s)

Digital

Resource

Written Document